How We Rate Casinos
At Table Sixty, we've developed a comprehensive methodology to evaluate and rate online casinos for Australian players. Our ratings are based on extensive research, player feedback, and rigorous testing across multiple criteria. Here's how we assess each casino.
1. Licensing & Regulation
The foundation of a trustworthy casino is proper licensing and regulation. We prioritise casinos holding licenses from recognised regulatory bodies including:
- Malta Gaming Authority (MGA)
- UK Gambling Commission (UKGC)
- Curaçao eGaming Authority
- Australian local licenses where applicable
We verify license authenticity and check for any regulatory warnings or compliance issues. Unlicensed operators are automatically disqualified from our ratings.
2. Game Selection & Software Providers
A quality casino offers diverse gaming options from reputable software providers. We evaluate:
- Slot game variety and library size
- Live casino offerings (roulette, blackjack, baccarat, poker)
- Table games and specialty games
- Software provider reputation (Microgaming, NetEnt, Pragmatic Play, Evolution Gaming, etc.)
- Game fairness and RTP (Return to Player) percentages
Casinos with limited game selections or partnerships with unknown providers receive lower scores.
3. Bonus Terms & Wagering Requirements
We scrutinise promotional offers to ensure they represent genuine value rather than hidden traps. Our assessment covers:
- Transparency of bonus terms and conditions
- Wagering requirements (rollover multiples)
- Maximum cashout limits on bonuses
- Game restrictions and contribution rates
- Validity periods and expiration dates
- Fairness compared to industry standards
Casinos with unreasonable wagering requirements (50x+) or restrictive terms are penalised accordingly.
4. Payment Methods & Withdrawal Speed
Convenient and secure transactions are essential. We evaluate:
- Accepted deposit methods (credit cards, e-wallets, bank transfers, cryptocurrency)
- Withdrawal options and availability
- Average withdrawal processing times
- Payment limits and minimum/maximum thresholds
- Transaction fees and charges
- Security of payment infrastructure
We favour casinos with fast withdrawals (24-48 hours) and multiple payment options for Australian players.
5. Customer Support
Reliable customer support is crucial for resolving issues quickly. We assess:
- Availability (24/7 live chat preferred)
- Support channels (live chat, email, phone, social media)
- Response time and helpfulness
- Knowledge and professionalism of support staff
- Availability of support in English for Australian players
- Dedicated account managers for VIP players
Poor support responsiveness or unavailable customer service significantly impacts overall ratings.
6. Mobile Experience
Most Australian players access casinos via mobile devices. We test:
- Responsive web design across all devices
- Dedicated mobile apps (iOS and Android)
- App performance, stability, and updates
- Game library availability on mobile
- Navigation and user interface quality
- Loading speeds and functionality
Casinos with poor mobile experiences or missing apps receive lower scores in this category.
7. Responsible Gaming Tools
Player protection is paramount. We verify the availability of:
- Deposit limits (daily, weekly, monthly)
- Loss limits and spending caps
- Self-exclusion options (temporary and permanent)
- Cooling-off periods
- Reality check notifications
- Gambling problem resources and helpline information
- Links to support organisations (Gambler's Help, Beyond Blue, Lifeline)
- Clear responsible gaming policies
Casinos lacking comprehensive responsible gaming features are rated lower, regardless of other strengths.
8. Our Rating Scale
We rate casinos on a scale of 1 to 10, with detailed scoring as follows:
- 9-10 (Excellent): Outstanding casinos meeting all criteria with exceptional service and player protection. Highly recommended.
- 8-8.9 (Very Good): Strong performers with minor areas for improvement. Trusted and reliable options.
- 7-7.9 (Good): Solid casinos with good offerings but some notable limitations. Suitable for most players.
- 6-6.9 (Fair): Average casinos with significant strengths and weaknesses. Proceed with caution.
- 5-5.9 (Poor): Below-average casinos with concerning issues. Not recommended.
- Below 5 (Very Poor/Rejected): Untrustworthy or unsafe. Not listed on Table Sixty.
Each rating is based on weighted scoring across all criteria, with Licensing & Regulation being the most critical factor. We update our ratings quarterly and adjust scores based on player feedback and regulatory changes.
Disclaimer: These ratings are educational and reflect our assessment methodology. Always gamble responsibly and check with local Australian gambling authorities for compliance in your jurisdiction. Players must be 18+ to gamble.